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    Faizan Ali

    Associate Professor(Part-time)

    Faizan Ali

    Profile

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    [Name] Faizan Ali

    [Gender] Male

    [Title] Associate Professor, (Part-time: Marketing)

    [Address]8350 N.Tamiami Trail Sarasota,FL34243,USA

    [Phone] 941-359-4200

    [e-mail] faizanali@usf.edu

    [Date of Birth]

    [Nationality]

    [Professional Experience Years] 5 years

    Academic Interests

    customer experience, service performance and quality, customer satisfaction and behavior and research methods

    Education Background

    Degree

    Degree

    Degree

    Doctoral

    Universiti Teknologi Malaysia

    2012-2015

    Master

    Glyndwr University

    2009-2010

    Bachelor

    University of Peshawar


    Working Experiences

    Institution

    Time

    Assistant Professor at College of Hospitality and Tourism Leadership at USFSM

     

    2016 till now

    Visiting Experiences

    University

    Time



    Projects

    Projects Name

    Time

    Is It Time to Branch Out for New Research Methods in Hospitality Marketing Research?

     

    2017.10

    The Effect of Technical and Functional Quality on Guests’ Perceived Hotel Service Quality and Satisfaction: A SEM-PLS Analysis

    2016.12

    Awards and Honors

    Awards

    Time



    Academic Memberships

    Name of Academic Organization and Position

    Time

    Director of Research Methods and Statistics, ANAHEI

     

     


    Assistant Editor (Methodology), International Journal of Contemporary Hospitality Management

     


    Assistant Editor (Methodology), Journal of Hospitality and Tourism Technology

     


    Coordinating Editor, International Journal of Hospitality Management

     


    Social Service

    Name of the Social Organization

     

    Time



    International Conference Presentation

    Conference Name

    Topic of Presentation

    Time

    Secsa

    At: Knoxville, Tennessee

     

    Innovations is the research proceedings of the SECSA Federation of International Council of Hotel, Restaurant, and Institutional Education. 2018 Proceedings Editor

    2018.3

    4th World Research Summit for Tourism and Hospitality

    At: Orlando, USA

    Factors Resulting in Traveler Disaffection and Misbehavior: A Study of Airports’ Physical and Social Environment

    2017.12

    International Hospitality and Tourism Conference: Heritage, Culture & Society

    At: Bandung, Indonesia

    Re-vitalising Port Dickson as a leading beach resort tourism destination in Malaysia: A benchmarking approach

    2016.10

    14th APacCHRIE Conference 2016

    At: Bangkok, Thailand

     

    A Qualitative Approach in Benchmarking Beach Destinations to Re-vitalise Port Dickson as a Leading Beach Resort Tourism Destination in Malaysia

    2016.5

    Conference: Western Decision Sciences Institute 2016 Conference At: Las Vegas, USA

    Cruise Traveler's Experience: Development and Validation of a Scale

    2016.4

    Publications

    Journal

    Article

    Year

    International Journal of Hospitality Management

     

    Severe service failures and online vindictive word of mouth: The effect of coping strategies

    2021.5

    International Journal of Hospitality Management

     

    Depletion of psychological, financial, and social resources in the hospitality sector during the pandemic

    2021.3

    Service Industries Journal

     

    Brand anthropomorphism, love and defense: does attitude towards social distancing matter?

    2021.1

    Cornell Hospitality Quarterly

     

    Response Rates In Hospitality Research: An Overview of Current Practice and Suggestions For Future Research

    2020.7

    International Journal of Hospitality Management

     

    Virtual travel community members’ stickiness behavior: How and when it develops

    2020.7

    International Journal of Hospitality Management

     

    International Journal of Hospitality Management The effect of hotel lobby design on booking intentions: An intergenerational examination

    2020.5

    Tourism Management

     

    20 years of research on virtual reality and augmented reality in tourism context: A text-mining approach

    2020.4

    International Journal of Hospitality Management

     

    Job insecurity, subjective well-being and job performance: The moderating role of psychological capital

    2020.3

    Tourism Review

    Hotel website quality, performance, telepresence and behavioral intentions

    2020.2

    International Hospitality Review

    Students’ perceptions and behavior toward on-campus foodservice operations

    2020.1

    Journal of Travel Research

     

    Understanding the Influence of Airport Servicescape on Traveler Dissatisfaction and Misbehavior

    2019.10

    British Food Journal

    Eat, work, love: alternative tourists’ connection with ethnic food

    2019.7

    International Journal of Contemporary Hospitality Management

    30 years of contemporary hospitality management: Uncovering the bibliometrics and topical trends

    2019.6

    Journal of Service Management

     

    Smart service experience in hospitality and tourism services: A conceptualization and future research agenda

    2019.6

    International Journal of Hospitality Management

    Why should hotels go green? Insights from guests experience in green hotels

    2019.5

    Food Control

     

    Consumers’ Return Intentions towards a Restaurant with Foodborne Illness Outbreaks: Differences across Restaurant Type and Consumers’ Dining Frequency

    2018.12

    Journal of Air Transport Management

     

    Examining the impact of risk perceptions on intentions to travel by air: A comparison of full -service carriers and low-cost carriers

    2018.11

    Journal of Hospitality and Tourism Technology

    The role of website stimuli of experience on engagement and brand advocacy

    2018.8

    Journal of Hospitality and Tourism Technology

    Partial Least Squares – Structural Equation Modeling in Hospitality and Tourism

    2018.8

    International Journal of Hospitality Management

    The impact of green practices in coastal tourism: An empirical investigation on an eco-labelled beach club

    2018.8

    Journal of Air Transport Managemen

     

    Examining the Impact of Perceived Risk perceptions on Intentions to Travel By Air: A Comparison of Full Service Carriers and Low Cost Carriers

    2018.6

    International Journal of Hospitality Management

    Psychological factors influencing customers’ acceptance of smartphone diet apps when ordering food at restaurants

    2018.6

    Journal of Destination Marketing and Management

    Modelling residents’ perceptions of tourism development: Linear vs. non-linear models

    2018.6

    Service Industries Journal

    Determinants of consumers’ intentions to use smartphones apps for flight ticket bookings

    2018.2

    International Journal of Contemporary Hospitality Management

    Foodborne illness outbreaks in restaurants and patrons’ propensity to return

    2018.2

    Journal of Destination Marketing and Management

    Work-related attitudes and behaviors: Empirical evidence from a casino destination

    2018.2

    International Journal of Contemporary Hospitality Management

    An assessment of the use of partial least squares structural equation modeling (PLS-SEM) in hospitality research

    2018.1

    International Journal of Contemporary Hospitality Management

    A comparative study of covariance and partial least squares based structural equation modelling in hospitality and tourism research

    2018.1

    International Journal of Innovation and Learning

    Age matters: how demographics influence visitor perception and attitude at the destination level

    2017.1

    Tourism: An International Interdisciplinary Journal

    Stakeholders' perceptions & attitudes towards tourism development in a mature destination

    2017.1

    Journal of Travel & Tourism Marketing

     

    Resort hotel service performance (RESERVE) – an instrument to measure tourists’ perceived service performance of resort hotels

    2016.8

    Tourism Management

     

    The effect of physical environment on passenger delight and satisfaction: Moderating effect of national identity

    2016.6

    Journal of Destination Marketing and Management

    Make it delightful: Customers' experience, satisfaction and loyalty in Malaysian theme parks

    2016.6

    Procedia - Social and Behavioral Sciences

     

    Measuring Service Innovation Performance through Team Culture and Knowledge Sharing Behavior in Hotel Services: A PLS Approach

    2016.6

    Journal of Hospitality and Tourism Technology

    Hotel website quality, perceived flow, customer satisfaction and purchase intention

    2016.4

    The Journal of Hospitality Leisure Sport and Tourism

    An Assessment of Students’ Acceptance & Usage of Computer Supported Collaborative Classrooms in Hospitality and Tourism Schools

    2016.3

    European Journal of Tourism Research

    Diagnosing customers experience, emotions and satisfaction in Malaysian resort hotels

    2016.3

    European Journal of Tourism Research

    A study on holistic customer experience in selected resort hotels in China

    2016.3

    Quality Assurance in Education

    Does higher education service quality effect student satisfaction, image and loyalty?

    2016.2

    Journal of Hospitality and Tourism Technology

    Online impulse buying of tourism products

    2016.2

    Monograph and Textbook

    Publisher

    Name

    Time

    Emerald Publishing Group

    Applying Partial Least Squares in Tourism and Hospitality Research

    2018.11