 |
[Name] Xing Zhou |
[Gender] Female |
[Title] Professor (Part-time: EMBA) |
[Address] Xiamen University |
[Phone] 0592-2180792 |
[e-mail] xzhou@xmu.edu.cn |
[Date of Birth] |
[Nationality] China |
[Professional Experience Years] 21 |
Academic Interests |
Economics, consumer behavior, international business |
Education Background |
Degree |
University |
Time |
Doctoral |
Renmin University of China |
1996-1999 |
Master |
Xiamen University |
1989-1993 |
Bachelor |
Renmin University of China |
1985-1989 |
Working Experiences |
Institution |
Time |
Business School of Hunan University |
|
Xiamen University |
1993 to present |
Visiting Experiences |
University |
Time |
CHE training, hotel management, USA |
07/2015 - 08/2015 |
EHL training of Lausanne hotel management college, Switzerland |
09/2014 - 09/2014 |
Case Teaching Training of Harvard Business School, USA |
07/2008 - 08/2008 |
Advanced English training at Westminster University, UK |
07/2006 - 08/2006 |
Visiting scholar at McGill University, Canada |
02/2002 - 03/2002 |
Visiting scholar at McGill University, Canada 加拿大麦吉尔大学 访问学者 |
04/2001 - 05/2001 |
Projects |
Projects Name |
Time |
Strategic Planning for Enterprise Development of Zhangzhou Tourism Investment Co., Ltd. |
2015 |
Research on Consumer's Channel Migration Behavior in Multi-channel Environment |
2011-2014 |
Awards and Honors |
Awards |
Time |
National MTA Case Competition Excellence Award |
2015 |
Xiamen University Construction Bank Teaching Award |
2015 |
Xiamen Excellent Teacher Award |
2013 |
Academic Memberships |
Name of Academic Organization and Position |
Time |
|
|
Social Service |
Name of the Social Organization |
Time |
Executive director of Quality Management Association of Fujian Electronic Industry Department |
2003 to present |
Auditor of IRCA and ISO9000 Registrar, State Administration for Commodity Inspection, UK |
1999 to present |
Vice President of Xiamen Standardization Association |
1996 to present |
International Conference Presentation |
Conference Name |
Topic of Presentation |
Time |
Proceedings of 6th International conference on Service Systems and Service Management (ICSSSM) |
Corporate Social responsibility and Customer Loyalty: A Conceptual Framework |
|
Publications |
Journal |
Article |
Year |
Cornell Hospitality Quarterly |
The Impact of High-Commitment HR Practices on Hotel Employees’ Proactive Customer Service Performance |
2016 |
Foreign Economics & Management |
Review and prospect of consumer goodwill research |
2016 |
Tourism Tribune |
Consumers' Hostility, Self-efficacy and Tourism Willingness —— Based on the Empirical Study of Youth Outbound Tourism Market |
2016 |
Monograph and Textbook |
Publisher |
Name |
Time |
Xiamen University Press |
Experimental economics in development |
2006 |
