|
[Name] Faizan Ali |
[Gender] Male |
[Title] Associate Professor, (Part-time: Marketing) |
[Address]8350 N.Tamiami Trail Sarasota,FL34243,USA |
[Phone] 941-359-4200 |
[e-mail] faizanali@usf.edu |
[Date of Birth] |
[Nationality] |
[Professional Experience Years] 5 years |
Academic Interests |
customer experience, service performance and quality, customer satisfaction and behavior and research methods |
Education Background |
Degree |
Degree |
Degree |
Doctoral |
Universiti Teknologi Malaysia |
2012-2015 |
Master |
Glyndwr University |
2009-2010 |
Bachelor |
University of Peshawar |
|
Working Experiences |
Institution |
Time |
Assistant Professor at College of Hospitality and Tourism Leadership at USFSM |
2016 till now |
Visiting Experiences |
University |
Time |
|
|
Projects |
Projects Name |
Time |
Is It Time to Branch Out for New Research Methods in Hospitality Marketing Research? |
2017.10 |
The Effect of Technical and Functional Quality on Guests’ Perceived Hotel Service Quality and Satisfaction: A SEM-PLS Analysis |
2016.12 |
Awards and Honors |
Awards |
Time |
|
|
Academic Memberships |
Name of Academic Organization and Position |
Time |
Director of Research Methods and Statistics, ANAHEI |
|
Assistant Editor (Methodology), International Journal of Contemporary Hospitality Management |
|
Assistant Editor (Methodology), Journal of Hospitality and Tourism Technology |
|
Coordinating Editor, International Journal of Hospitality Management |
|
Social Service |
Name of the Social Organization |
Time |
|
|
International Conference Presentation |
Conference Name |
Topic of Presentation |
Time |
Secsa At: Knoxville, Tennessee |
Innovations is the research proceedings of the SECSA Federation of International Council of Hotel, Restaurant, and Institutional Education. 2018 Proceedings Editor |
2018.3 |
4th World Research Summit for Tourism and Hospitality At: Orlando, USA |
Factors Resulting in Traveler Disaffection and Misbehavior: A Study of Airports’ Physical and Social Environment |
2017.12 |
International Hospitality and Tourism Conference: Heritage, Culture & Society At: Bandung, Indonesia |
Re-vitalising Port Dickson as a leading beach resort tourism destination in Malaysia: A benchmarking approach |
2016.10 |
14th APacCHRIE Conference 2016 At: Bangkok, Thailand |
A Qualitative Approach in Benchmarking Beach Destinations to Re-vitalise Port Dickson as a Leading Beach Resort Tourism Destination in Malaysia |
2016.5 |
Conference: Western Decision Sciences Institute 2016 Conference At: Las Vegas, USA |
Cruise Traveler's Experience: Development and Validation of a Scale |
2016.4 |
Publications |
Journal |
Article |
Year |
International Journal of Hospitality Management |
Severe service failures and online vindictive word of mouth: The effect of coping strategies |
2021.5 |
International Journal of Hospitality Management |
Depletion of psychological, financial, and social resources in the hospitality sector during the pandemic |
2021.3 |
Service Industries Journal |
Brand anthropomorphism, love and defense: does attitude towards social distancing matter? |
2021.1 |
Cornell Hospitality Quarterly |
Response Rates In Hospitality Research: An Overview of Current Practice and Suggestions For Future Research |
2020.7 |
International Journal of Hospitality Management |
Virtual travel community members’ stickiness behavior: How and when it develops |
2020.7 |
International Journal of Hospitality Management |
International Journal of Hospitality Management The effect of hotel lobby design on booking intentions: An intergenerational examination |
2020.5 |
Tourism Management |
20 years of research on virtual reality and augmented reality in tourism context: A text-mining approach |
2020.4 |
International Journal of Hospitality Management |
Job insecurity, subjective well-being and job performance: The moderating role of psychological capital |
2020.3 |
Tourism Review |
Hotel website quality, performance, telepresence and behavioral intentions |
2020.2 |
International Hospitality Review |
Students’ perceptions and behavior toward on-campus foodservice operations |
2020.1 |
Journal of Travel Research |
Understanding the Influence of Airport Servicescape on Traveler Dissatisfaction and Misbehavior |
2019.10 |
British Food Journal |
Eat, work, love: alternative tourists’ connection with ethnic food |
2019.7 |
International Journal of Contemporary Hospitality Management |
30 years of contemporary hospitality management: Uncovering the bibliometrics and topical trends |
2019.6 |
Journal of Service Management |
Smart service experience in hospitality and tourism services: A conceptualization and future research agenda |
2019.6 |
International Journal of Hospitality Management |
Why should hotels go green? Insights from guests experience in green hotels |
2019.5 |
Food Control |
Consumers’ Return Intentions towards a Restaurant with Foodborne Illness Outbreaks: Differences across Restaurant Type and Consumers’ Dining Frequency |
2018.12 |
Journal of Air Transport Management |
Examining the impact of risk perceptions on intentions to travel by air: A comparison of full -service carriers and low-cost carriers |
2018.11 |
Journal of Hospitality and Tourism Technology |
The role of website stimuli of experience on engagement and brand advocacy |
2018.8 |
Journal of Hospitality and Tourism Technology |
Partial Least Squares – Structural Equation Modeling in Hospitality and Tourism |
2018.8 |
International Journal of Hospitality Management |
The impact of green practices in coastal tourism: An empirical investigation on an eco-labelled beach club |
2018.8 |
Journal of Air Transport Managemen |
Examining the Impact of Perceived Risk perceptions on Intentions to Travel By Air: A Comparison of Full Service Carriers and Low Cost Carriers |
2018.6 |
International Journal of Hospitality Management |
Psychological factors influencing customers’ acceptance of smartphone diet apps when ordering food at restaurants |
2018.6 |
Journal of Destination Marketing and Management |
Modelling residents’ perceptions of tourism development: Linear vs. non-linear models |
2018.6 |
Service Industries Journal |
Determinants of consumers’ intentions to use smartphones apps for flight ticket bookings |
2018.2 |
International Journal of Contemporary Hospitality Management |
Foodborne illness outbreaks in restaurants and patrons’ propensity to return |
2018.2 |
Journal of Destination Marketing and Management |
Work-related attitudes and behaviors: Empirical evidence from a casino destination |
2018.2 |
International Journal of Contemporary Hospitality Management |
An assessment of the use of partial least squares structural equation modeling (PLS-SEM) in hospitality research |
2018.1 |
International Journal of Contemporary Hospitality Management |
A comparative study of covariance and partial least squares based structural equation modelling in hospitality and tourism research |
2018.1 |
International Journal of Innovation and Learning |
Age matters: how demographics influence visitor perception and attitude at the destination level |
2017.1 |
Tourism: An International Interdisciplinary Journal |
Stakeholders' perceptions & attitudes towards tourism development in a mature destination |
2017.1 |
Journal of Travel & Tourism Marketing |
Resort hotel service performance (RESERVE) – an instrument to measure tourists’ perceived service performance of resort hotels |
2016.8 |
Tourism Management |
The effect of physical environment on passenger delight and satisfaction: Moderating effect of national identity |
2016.6 |
Journal of Destination Marketing and Management |
Make it delightful: Customers' experience, satisfaction and loyalty in Malaysian theme parks |
2016.6 |
Procedia - Social and Behavioral Sciences |
Measuring Service Innovation Performance through Team Culture and Knowledge Sharing Behavior in Hotel Services: A PLS Approach |
2016.6 |
Journal of Hospitality and Tourism Technology |
Hotel website quality, perceived flow, customer satisfaction and purchase intention |
2016.4 |
The Journal of Hospitality Leisure Sport and Tourism |
An Assessment of Students’ Acceptance & Usage of Computer Supported Collaborative Classrooms in Hospitality and Tourism Schools |
2016.3 |
European Journal of Tourism Research |
Diagnosing customers experience, emotions and satisfaction in Malaysian resort hotels |
2016.3 |
European Journal of Tourism Research |
A study on holistic customer experience in selected resort hotels in China |
2016.3 |
Quality Assurance in Education |
Does higher education service quality effect student satisfaction, image and loyalty? |
2016.2 |
Journal of Hospitality and Tourism Technology |
Online impulse buying of tourism products |
2016.2 |
Monograph and Textbook |
Publisher |
Name |
Time |
Emerald Publishing Group |
Applying Partial Least Squares in Tourism and Hospitality Research |
2018.11 |
